Account Deletion Guide

(Mobile Game: Maze Hunter)

This page is the Maze Hunter account deletion guide shown from the Google Play store listing. Users who created an in-app account or signed in with an OAuth provider such as Google, Apple, or Kakao can request account deletion using the process below.

1. How to request account deletion

Users can request account deletion in the app by following these steps:

1. Open the Maze Hunter app
2. Open Settings
3. Select Delete account
4. Confirm the first warning
5. Confirm the final warning
6. Account deletion completes

If your session is too old to verify recent authentication, you may need to sign in again and retry.

2. Data deleted without undue delay

When account deletion is completed, the following user-owned data is deleted without undue delay:

• Account profile data
• Gameplay progress data
• User custom stage metadata
• User custom battle or log data
• User-owned files in Firebase Storage such as custom stage files
• User referral receiver state and temporary server-side data attributable to the user

This includes core account data stored directly for service operation, such as nickname, profile information, gameplay progress, custom stages, and user-specific gameplay logs.

3. Data retained after deletion and retention periods

Some data may not be deleted immediately where retention is required by applicable law or justified for dispute handling and security purposes.

• Payment and withdrawal records
• Gift certificate, exchange, and order processing records
• Consumer dispute and customer support records
• Access logs, error logs, anti-abuse records, and security response records

Retention periods follow these rules:

• Records related to contracts or withdrawal of purchase/subscription: up to 5 years
• Records related to consumer complaints or dispute resolution: up to 3 years
• Access logs: up to 3 months
• Any other records required by applicable law: for the legally required period

Retained data will be deleted without undue delay once the legal or operational retention basis ends.

4. Important notes

• Account deletion cannot be undone after completion.
• Deleted gameplay data and user-owned content cannot be restored.
• Data subject to legal retention obligations may be stored separately for the required period after account deletion.

5. Contact

For questions about account deletion or personal data handling, contact:

• Email: support@p2egames.co.kr